Shipping policy
E Pluribus Co.
Shipping Policy
All E Pluribus Co. products are made to order. We don’t hold inventory — your order goes into production when you place it, and ships directly to you when it’s ready.
Production Time
Most orders are produced and shipped within 1–3 business days of purchase. Orders placed on weekends or federal holidays enter production on the following business day.
Shipping Time
Once your order has shipped, estimated delivery windows are:
• United States: 3–5 business days
• Canada & International: 7–21 business days (varies by destination)
Your total wait time is production + shipping. Plan accordingly, and contact us if you have a deadline in mind.
Shipping Carriers
We ship via USPS, UPS, FedEx, or DHL. Carrier assignment is determined at fulfillment based on destination and package specifications.
Shipping Rates
Shipping costs are calculated at checkout and based on delivery location and order size. Any active free shipping promotions will be reflected automatically in your cart.
Order Tracking
A tracking number will be emailed to you once your order ships. If you haven’t received it within your expected production window, check your spam folder or contact us directly.
Lost, Delayed, or Damaged Orders
Contact us within 14 days of your expected delivery date if your order hasn’t arrived or arrives damaged. We’ll investigate and resolve it.
E Pluribus Co. is not liable for carrier delays, customs holds, weather disruptions, or errors resulting from an incorrect address submitted at checkout. Please verify your shipping address before completing your purchase.
International Orders
Customers outside the United States are responsible for any customs duties, import taxes, or fees levied by their country’s customs authority. These charges are separate from your order total and are not collected by us.
Contact
Questions about your shipment? Use the contact form on our website or email us at together@ePluribusCo.com. We respond promptly.